Regulatory compliance services for your business.

REGULATORY

We offer a broad range of regulatory compliance services for nicotine containing products.

Outsourced regulatory department
Outsourcing your regulatory department allows Arcus Compliance to advise your business on all regulations affecting your products in markets across the world. We are fully up to date with all new regulatory changes, allowing you to focus on your business. With experience of creating compliance strategies for businesses across the world, we’re well versed in ensuring your strategy is not only compliant for now, but future-proofed, for continued business growth.

Regulatory filings / notifications
The Tobacco Products Directive (TPD) is a piece of EU legislation which came into force in 2016. In order for your products to be TPD compliant, you must comply with a number of stringent regulations which affect all tobacco products. Arcus Compliance can manage your TPD notifications, but there is much more to being compliant than simply having a TPD notification for your product!

Contact us for more information.

Post-Market Surveillance

Tracking safety concerns is now a legal requirement for the vapour industry, across most, if not all of the regulated markets including Europe, Canada and the USA.

VAPEVIGIL’s easy to use client dashboard will allow you to quickly review and action safety concerns, using our severity rating system.

VAPEVIGIL allows you to contact the consumer directly through the portal, using our anonymised communications function to maintain GDPR protocols on sensitive data and then close, escalate or submit the report to the competent authorities as required.

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Competent Authority Communication

Annual sales data report preparation & submission

To remain TPD compliant, businesses need to provide an annual report including various pieces of sales information, including customer demographics, sales and how the products are sold, whether that’s online or in store. Our team can also manage correspondence directly with regulators on your behalf, as well as collating adverse effect reports and providing these to regulators upon request. Arcus Compliance can support you with the preparation of these obligatory reports, as well as the submission.

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Arcus Compliance have been a pleasure to work with right from the get go. Their team have helped us with many aspects from safety data sheet authoring, reviewing existing product notifications and ensuring that our packaging is fully compliant with the TPD and CLP requirements. However, the knowledge and services they offer expand way beyond what we have utilised to date, and we're looking forward to working with the team more in the future. Having a company like Arcus on board takes a lot of worry and stress out of making sure we are compliant with all of our products. No issue is too big or small for them and requests are handled quickly. If your company is looking for help with compliance you won't regret talking with Arcus and getting them on board - amazing customer care! Thanks guys!

Kev Russell

Lab Development Project Manager, The Ace of Vapez
We have a retained contract with Arcus Compliance, on an annual basis, to deal with all of our compliance requirements. We moved our Compliance function from in-house, to Arcus Compliance, over a year ago and we couldn’t be more pleased with how the relationship has worked out. The team are not just highly knowledgeable but they are also incredibly efficient. No request is ever a problem and they are very personable to boot. We would recommend Arcus to any vape company looking to outsource their Compliance needs.

Emma Logan

Managing Director, JAC Vapour
We used Arcus Compliance for a couple of our projects and we were very impressed with their services. Very quick and responsive, quality of their work is excellent and they have a very knowledgeable and professional team. With this in mind, we made the decision to opt for a retained service. Best move we made. They have taken all of the compliance headaches away from us, and we trust they have handled everything to the highest level. Excellent from A-Z.

Kyri Potamitis

Procurement Manager VAPE SUPPLIER
Eco Vape Ltd has been a client of Arcus for nearly 2 years. It was clear from the very start of our contract that an excellent customer service experience was the key driver for Arcus. The team are friendly, knowledgeable, and highly skilled. Their service is always 5 Stars! We remain very impressed with Arcus Compliance and look forward to a long partnership with them.

Brett Heaps

Managing Director, EcoVape Ltd
We’ve been working with Arcus for about 2 years. Initially, we engaged Arcus on project-based requirements, however, we have since migrated to retained client partnership. We’ve been very pleased with Arcus Compliance's service and they have assisted us in every single step in dealing with EU-TPD compliance requirements and ensuring our products are in total adherence. We are looking forward to a continued working relationship with Arcus as we grow our business and expand into other countries."

Ramin Warda

Managing Director at Vont AB Sweden
We have used Arcus Compliance for over a year now and throughout that year the Arcus staff have been paramount in handling our compliance needs. Through all our compliance requirements, Arcus have provided up to date advice, effective resolutions and a friendly service. We are grateful to have such reliable support for the future of our business and peace of mind our compliance is not a cause for concern.

Dan Perks

Production Manager at Zeus Juice UK
2 years of partnership with Arcus Compliance has taken the complications, stress and unclarity out of arduous regulatory compliance. The conveyance of compliance through all of its stages was highly convoluted. Through the team behind Arcus we can rest assured that we now cover all areas of compliance appertaining to our business, even in areas we did not know we were lacking. In a market where our compliance is developing and dynamic we need that solid guidance to instruct us to future proof our business model. They are easy to talk to and take the guess work out of compliance. Their dedication and attention to detail in our opinion makes them the only compliance company you can trust with your business and future.

Harry Owen

Managing Director at UK Aspire Vendor
We were working with Arcus for almost 2 years through our involvement with ASPIRE, as UK distributors. So when the time came for us to improve our internal regulatory affairs the decision to appoint Arcus as our retained partner, was a simple one. We are already under going an extensive improvement program in CORE COMPLIANCE, that will see our due diligence and documentary evidence increase immeasurably.

Ash Heaton

Director at ifancyone